Privacy Policy – Houzed AI

Effective Date: August 14, 2025

1. Introduction

houzed.ai (“houzed,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our websites, applications, or services (collectively, “Services”). Your use of the Services constitutes your acceptance of this policy.

2. What Is Personal Data?

“Personal Data” means any information that identifies or can be reasonably tied to an individual (e.g., name, contact details). This excludes aggregated or anonymized data.

3. Types of Data We Collect

a. Data You Provide

Contact information (name, email, phone, address)
Account credentials
Messages, feedback, and support inquiries
Property-related data when using our real estate tools

b. Automatically Collected Data

Device and usage data (IP, browser type, pages visited)
Cookies, pixels, and analytics tools
Geolocation (if you consent)

c. Third-Party and Public Sources

Public records (e.g., MLS info, property records)
Licensed third-party data providers

d. Data About Others

If you enter contacts (e.g., clients, agents), you must ensure you have their permission to share their data with us.

4. How We Use Personal Data

We use your data to:

Provide, maintain, and enhance the Services
Personalize your experience and content
Communicate regarding your account, services, and promotions
Process transactions and payments
Detect fraud and enhance security
Comply with legal obligations
Improve our AI/ML features (as permitted)

5. Data Disclosure

We may share personal data:

With your consent or at your direction
To service providers (hosting, analytics, payment processors)
With affiliates and business partners for integrated offerings
For legal reasons (e.g., subpoenas, fraud prevention)
In business transactions (e.g., mergers, acquisitions)
As aggregated or anonymized information

Mobile Contact Information

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Privacy Choices

Cookies & Tracking: Manage via browser settings or opt-out tools.
Marketing Communications: Unsubscribe through links in our emails. Transactional emails will continue.
Calls & Texts: You may opt-out of non-essential communications.

SMS Notifications

By providing your mobile number and opting in to receive SMS notifications, you agree to receive SMS booking and appointment notifications from Houzed AI. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. You confirm that you are the account holder or have consent from the account holder.

7. Data Protection

We implement reasonable technical and organizational safeguards to secure your data. If a breach occurs, we’ll notify you as required by law.

8. California Privacy Rights

If you’re a California resident, you have rights under the CCPA/CPRA:

Know what personal data we collect
Access and delete your data
Correct inaccurate information
Opt out of “sales” of personal data
Not be discriminated against for exercising your rights

To exercise your rights, email us at: info@houzed.ai

9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll update the effective date at the top and notify you of significant changes.

10. Contact Us

Email: info@houzed.ai
Mailing Address:
Houzed AI, Inc.
Attn: Privacy Team
300 State St #92244 Southlake, TX 76092 United States